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Current
Terms and Conditions of Service
May 2002
Web Hosting
This agreement is between Sky Visions Internet Services., ("Sky
Visions") and the Customer to provide Web Hosting on Sky Visions's network of shared servers. For payment,
we accept cash, personal cheque or company cheque in Canadian funds.
Billing
All hosting services are normally billed within the first 10 days of any given
month in advance. Bills for partial periods are prorated to 1/2 months. For
customers that exceed their monthly Traffic Allowance, Sky Visions reserves the
right to bill the customer an additional C$30.00 per month for each 1,000
megabytes of data transfer. Please refer to our pricing schedule for current
rates. Sky Visions reserves the right to change pricing within thirty (30) days
notice. Pre-paid annual contract rates are not affected until renewals take
effect. Overdue accounts are
subject to interest penalties, account cancellation or service suspension.
Accounts cancelled due to overdue status are subject to an additional fee
equivalent to 60 days service.
Domain Registration
Sky Visions will provide the hardware and system administration necessary to provide
World Wide Web access to the Internet community. Sky Visions will also provide a
single and unique Universal Resource Locator (URL) address for use by the
Customer (i.e., www.skyvisions.net/yourname) or at the Customer's request, Sky
Visions
will assign a virtual domain name to our servers (i.e., www.yourname.com)
provided that the name is legally registered to and under the control of the
Customer. The Customer understands that domain name registration can take 2
weeks (or more, however usually only 2-3 days). Sky Visions will, however, assign a working address to the
Customer's pages. The Customer agrees to pay the domain name renewal fee
directly to InterNIC or other appropriate domain name registrar (currently
US$35.00/year at Verisign, domain fees may be cheaper elsewhere). Neither
InterNIC or VeriSign,
are related in any way to Sky Visions, and their rates and
policies may be subject to change. This fee is subject to change by Versign or other domain name registrar.
Network Service
The Customer understands and agrees that Sky Visions will make every effort to keep
our network of servers running continuously. However, our servers will, from
time-to-time, be disconnected due to routine maintenance, upgrades and other
required events. In addition, due to circumstances beyond our control,
service may be periodically interrupted. Sky Visions will make its best effort to
keep all information on our servers backed-up. However, the Customer assumes
responsibility for making separate back-ups of any information posted to our
servers. Sky Visions is not responsible for lost materials or information. Sky
Visions shall
have no obligation to provide services to the extent and for the period that Sky
Visions is prevented from doing so by reason of any cause beyond its reasonable
control, including without limitation the inability to use or the failure of
any third party telecommunications carrier.
Security
Sky Visions will also make its best effort to maintain security on our network of
servers. However, the nature of the Web and the Internet is not secure by
default. The Customer assumes responsibility for the appropriate use of
security within the Customer's scripts and directories. Perl 4 and 5 and
Java CGI scripts are the only CGI scripts supported by Sky Visions. All CGI scripts
require approval by Sky Visions. Our Shared Secure Servers use the Secure Sockets
Layer ("SSL") between a compatible web browser and our servers. Information
forwarded from our Secure Servers that does not use SSL will not be as
secure as using SSL.
Content
The Customer assumes full responsibility for all content posted to Sky Visions's
servers on the Customer's behalf, including any trademark, copyright, patent
or other intellectual property submitted to Sky Visions for either creative services
and/or straight posting to our servers. Sky Visions reserves the right to remove
without notice any material which, in its sole opinion, may result in a
violation of intellectual property rights of others or any other applicable
Federal, Provincial, Common, or International laws or regulations. Sky Visions does not tolerate e-mail spamming or similar abuses of its network. The
Customer will comply with the current Sky Visions Acceptable Use Policy ("AUP").
Customer acknowledges that the AUP may be amended by Sky Visions from time to time,
and the Customer agrees to be bound by such amendments. The Customer will
adhere to the laws of Ontario and Canada in using the services including but
not limited to those laws regarding:
- court ordered publication bans,
- restrictions on publishing, printing, distributing, possessing, selling,
advocating, promoting or exposing, obscene material, child pornography, or
hate propaganda and Client understands that these situations could generate
criminal liability;
- restrictions on the use of trade-marks or trade names;
- restrictions on the use of copyright work, including without limitation,
software's;
- restrictions on defamation, libel, harm to reputation, invasion of
privacy, misuse or failure to protect personal information, violation of
secrecy, unfair competition and other situations which could generate civil
liability; and vi) export and import restrictions.
The Customer will be solely responsible for any and all items or statements
transmitted, posted, received or created through the Customer's account, on Sky
Visions's system or any other system, and their content, even if transmitted,
posted, received or created by someone else, and the Customer agrees to
indemnify and hold Sky Visions, its directors, officers, employees, agents,
contractors and affiliates, harmless from any loss, damage or liability
which may result there from.
Services
SKY VISIONS PROVIDES SERVICES TO CUSTOMER ON AN "AS IS" BASIS. IN NO EVENT SHALL
SKY VISIONS, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS OR AFFILIATES,
BE LIABLE FOR ANY CLAIM FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING WITHOUT LIMITATION: PUNITIVE, EXEMPLARY, OR AGGRAVATED
DAMAGES; DAMAGES FOR LOSS OF PROFITS OR REVENUE; FAILURE TO REALIZE EXPECTED
SAVINGS; LOSS OF USE OR LACK OF AVAILABILITY OF CLIENT'S FACILITIES,
INCLUDING ITS COMPUTER RESOURCES AND ANY STORED DATA; AND CONTRIBUTION OR
INDEMNITY IN RESPECT OF ANY CLAIMS AGAINST CLIENT; EVEN IF SKY VISIONS HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL SKY VISIONS, ITS
DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS OR AFFILIATES, BE LIABLE
FOR ANY CLAIM FOR DAMAGES, DIRECTLY OR INDIRECTLY RESULTING FROM THE USE OF
OR INABILITY TO USE THE SYSTEMS, NETWORKS OR TRANSMISSION/COMMUNICATION
FACILITIES OF THIRD PARTIES INCLUDING WITHOUT LIMITATION THE USE BY SKY VISIONS OF
TELECOMMUNICATIONS CARRIERS IN THE PROVISION OF THE SERVICES HEREIN. IN ANY
EVENT, SKY VISIONS'S MAXIMUM LIABILITY FOR ANY CLAIM WHATSOEVER, AND CLIENT'S SOLE
REMEDY, SHALL BE AN AWARD FOR DIRECT, PROVABLE DAMAGES NOT TO EXCEED THE
AMOUNT OF FEES PAID TO SKY VISIONS UNDER THIS AGREEMENT DURING THE CURRENT TERM,
INCLUDING WITHOUT LIMITATION CLAIMS FOR BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR OTHERWISE. THIS CLAUSE SHALL SURVIVE THE TERMINATION OF THIS
AGREEMENT. THE SERVICES ARE NOT GUARANTEED AND SKY VISIONS GIVES NO REPRESENTATIONS,
WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION WARRANTIES AS TO UNINTERRUPTED OR ERROR FREE SERVICE,
ACCESSIBILITY, PRIVACY OF FILES OR E-MAIL, SECURITY, MERCHANTABILITY,
QUALITY OR FITNESS FOR A PARTICULAR PURPOSE AND THOSE ARISING BY STATUTE OR
OTHERWISE, OR FROM A COURSE OF DEALING OR USAGE OF TRADE. THIS CLAUSE SHALL
SURVIVE THE TERMINATION OF THIS AGREEMENT.
This Agreement is governed by the laws of the Province of Ontario and the
federal laws of Canada. The parties submit to the non-exclusive jurisdiction
of the Courts of Ontario. The Parties hereby expressly exclude the
application of the United Nations Convention on Contracts for the
International Sale of Goods and the Sale of Goods Act (Ontario), as amended,
replaced or re-enacted from time to time. The Parties have required that
this agreement and all documents relating thereto be drawn-up in English.
Les parties ont demandé que cette convention ainsi que tous les documents
qui s'y rattachent soient rédigés en anglais. If any part of this Agreement
is held to be unenforceable or invalid, it will be severed from the rest of
this Agreement, which shall continue in full force and effect. This
Agreement and any schedules or other documents referred to herein,
constitutes the entire agreement between the parties relating to the
Services and supersedes all prior written or oral agreements,
representations and other communications between the parties, and shall ensure to the benefit of and be binding upon each of the Client and
Sky Visions and
their respective successors and permitted assigns.
Cancellation of Services
Sky Visions and the Customer may cancel this agreement at will at any time with
thirty (30) days written notice. In the event that this contract is cancelled by
Sky Visions, the Customer will receive a pro-rated refund of any unused portion
of the billing period. Domain registrations and
any set-up fees are non-refundable. Customer acknowledges that these terms
and conditions are subject to change without notice. THE CUSTOMER'S
CONTINUED USE OF SKY VISIONS CONSTITUTES CUSTOMER ACCEPTANCE OF THESE AND ANY AND
ALL MODIFIED TERMS.
Acceptable Use Policy
Sky Visions Internet Services maintains an "Acceptable Use Policy" (AUP) which is
updated from time to time. Conduct that violates this policy includes, but
is not limited to, the activities in the following list, when such
violations involve or utilize or are handled by Sky Visions's network or servers.
- Use of accounts in such a way as would violate Sky Visions's contracts with its
service providers.
- Giving access to your account, through sharing of passwords or otherwise,
to any person other than the assigned user or pre-authorized group users.
- Using the network to gain unauthorized access to any computer system.
- Unauthorized attempts to circumvent data protection schemes or uncover
security loopholes. This includes running programs that are designed to
identify security loopholes and/or decrypt intentionally secure data.
- Knowingly or recklessly performing an act that will interfere with the
normal operation of Sky Visions's computers, peripherals, or network.
- Deliberately wasting/overloading Sky Visions's network/server resources or those
of any other system via Sky Visions.
- Initiating or propagating electronic chain letters.
- Inappropriate or unsolicited mass mailings or talk requests such as
multiple mailings to newsgroups, mailing lists or individuals.
- Inappropriate posting of commercial or inflammatory material to
newsgroups not intended or inappropriate for such postings.
- Forging communications to make them appear to originate from another
person.
- Attempting to monitor or tamper with another user's electronic
communications, or reading, copying, changing or deleting another user's
files or software without the express agreement of the other user. Every
attempt will be made to resolve informally minor infractions of this AUP.
Depending on the severity and likelihood of malintent of a violation of the
above, Sky Visions may at its sole discretion:
- Notify the individual user and/or corporate point of contact with a
warning.
- Disable, temporarily or otherwise, the specific user's access.
- Notify the appropriate federal or provincial authorities.
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